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Sample Debt Validation Letter

This is a sample letter of an accused debtors request for validation of debt from a collection agency. The Fair Debt Collection Practices Act doesn’t apply to original creditors such as Bank of America, Citibank, Capital one, and Discover Card. A validation letter is used when the original creditor has sold or assigned the debt to a collection agency. It is important that you make sure this collection agency has the legal right to collect this debt. If they can’t prove they possess the legal right then the debtor doesn’t pay. To hear a podcast of this article in windows media player click here. Other articles at DebtPrison.net you may want to review are:

Get Everything in Writing: Collection Agencies and Their Lies

How to settle your debts on your own 

Can you go to jail for not paying your credit card debt 

How to deal with collection agencies 

mailDebtPrison.net does not offer legal advice. The information found here is readily available on websites throughout the internet.  The validation process is outlined in the Fair Debt Collection Practices Act so you should take the time to read it.  In this Act it states that the collection agency is only required to supply you with the name of the original creditor and the amount of the debt.  If you have any questions just leave a comment below and I will answer quickly.

The following letter is largely paraphrased from an excellent article on debt and collection agencies at broke-ass-student.com. I highly recommend visiting this article since it is full of first hand knowledge on handling collection agencies and is a joy to read. 

What is Debt Validation?

Debt validation can only be applied to a collection agency - not the original creditor.  For example, you have a credit card account with Capital One that is in default. You cannot ask Capital One to validate the debt. This is because you have been essentially receiving validation from them already in the form of monthly billing statements.  However, you can and should ask any collection agency or ‘law firm’ to validate the debt in writing (that they claim you owe).


How do you know that this so-called collection agency isn’t actually just a group of scam artists who randomly call people using the phone book.  They just keep calling saying that “Yes Mrs. Smith we are a collection agency trying to collect on a debt of $2,000. How soon can you make a payment?”  If they are lucky you will volunteer some information, which enhances their story, and now you think a debt with Sears is actively being collected by these folks on the phone.  This could never happen could it?

When you ask a collection agency to validate a debt, you are asking them how much money is owed and to whom it is owed. So the collection agency should send you a response letter that would state something like “you owe $2,800. The creditor or original creditor is/was Bank of America. We are representing Bank of America in an effort to collect on this debt.”

The validation process

First things first. If you receive a phone call from a collection agency you should follow these instructions:

* Deny any knowledge of the debt.

* Grab a pen and write down the name of the collection agency and their address.

* Inform the collector that they will be receiving a validation letter in a few days and not to call back (then hang up immediately). If they call back don’t answer.

* Immediately write this letter and mail it out (snail mail).

* Send the letter as a registered letter so they have to sign for it and you’ll get a receipt showing where they signed for it.

* Paperclip the registered letter receipt to a copy of the letter and never lose it.

In the letter (as you can read below), they have 30 days to respond to it or you will and can consider their claim invalid. Now if they respond to your letter within 30 days and the information appears to be correct (you honestly owe the money) you should contact the original creditor to verify that they assigned this debt to said collection agency. Or they may tell you that they sold the debt to a collection agency. You want to insure that this collection agency legally possesses the authority to collect on this debt.

Sample Debt Validation letter:

Your name
Your address

Beehive Collection Agency
458 St. Claude
Suite 103A
New Orleans, LA 70062

Today’s Date

Re: Account # XXXX-XXXX-XXXX-XXXX

Dear Collection Representative,

This letter is being sent to you in response to a conversation we had on January 19, 2008. This is not a refusal to pay, but rather a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 (b) that your claim is disputed and validation is requested.

This is not a request for verification or proof of my mailing address. This is a request for validation made pursuant to the above named Title and Section. I request that your office provide me with legitimate evidence that I have any legal obligation to pay you.

Please provide me with the following:

*What the money you claim I owe is for;
*Explain and show how you calculated what you say I owe you;
*Provide me with copies of paperwork showing that I agreed to pay what you claim I owe;
*Provide a verification or judgment if applicable;
*Identify the original creditor;
*Prove the Statute of Limitations hasn’t expired on this account;
*Show me that you are licensed to collect in my state;
*Provide me with your license numbers and Registered Agent;

I must also inform you that if any of your offices has reported invalidated information to any of the three major Credit Bureau’s (Equifax, Experian, TransUnion) this action may constitute fraud under Federal and State Laws. If any negative mark is found on any of my credit reports by your company I will have no choice but to seek legal action against your office for the following:

*Violation of the Fair Credit Reporting Act
*Violation of the Fair Debt Collection Practices Act
*Defamation of character

During this validation period, if you take action which could be considered detrimental to any of my credit reports, I will consult with my legal counsel for suit. This includes any listing of any information to a credit reporting repository which could be inaccurate or invalidated or verifying an account as accurate when in fact there is no provided proof that it is.

If your offices fail to respond to this validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately.

I would also like to request, in writing, that no telephone contact be made by your offices to my home or to my place of employment. If your offices attempt telephone communication with me, including but not limited to computer generated calls and calls or correspondence sent to or with any third parties, it will be documented, considered harassment, and I will have no choice but to seek a legal course of action against your office. All future communications with me must be done in writing and sent to the address noted in this letter by USPS.

Best regards,

Suffering Debtor

After you receive the collectors response letter

If you further wish to dispute the debt write another letter immediately. If you’d like you can basically repeat the first letter, but state that this is the second time you have asked them to validate and their initial response was insufficient and the debt is still disputed “please provide me with the following information.”  Then fire off the list again of information you want. Tell them they have 30 days to respond to this letter or their claim will be considered invalid.

Or you may actually not owe the money. In this case immediately respond stating that their claim is disputed “you do not owe the money because etc, etc…” Then explain that they should dismiss this claim entirely and not report it to credit reporting bureaus. Failure to comply will result in you filing suit against their company. Send this letter registered, print an extra copy, and paperclip the receipt to the copy. Save these items - never lose them. When I say never I mean never. Keep em locked up tight.

Remember - if you feel intimidated by this process and have some change to spare, go visit a local lawyer in your town who you trust. Ask for one hour of legal counseling and make sure to speak with a lawyer who specializes in civil court cases.

Often the Debt Validation Letter will result in the collection agency dropping the claim or selling it to another collection agency (because they can’t properly validate the debt). If they drop the claim that should be the end of it. Or they may sell the debt to another collection agency and this process starts all over again. If they report incorrect information to the credit reporting bureaus go online to the websites of Experian, Transunion, and Equifax.  Follow the instructions for filing a dispute. You would want to see the outcome of this dispute before seeking legal counsel.

If you have any questions or comments just drop me a line below. Remember that the best way to handle collection agencies is to read the Fair Debt Collection Practices Act and continue reading online about other’s personal experiences. Take care and I hope this article helps!

Discuss this article, share ideas, and meet new people at Debt Prison Forums.

If you have found this information to be useful, please leave a donation for Barry.

Related Articles

* The Fair Debt Collection Practices Act

* Reasons not to file Bankruptcy or Settle Your Debts

* Can you go to jail for not paying your debts?

* How to settle your debts on your own

* How to deal with collection agencies

* Sample Debt Validation Letter

* Information on Credit Card Balance Transfers

* How I Escaped Credit Card Debt

* What You Should Know About Credit Cards

* How to seek bargains for food and clothes

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23 Responses to “Sample Debt Validation Letter”


  1.   Nicole Melling Says:

    This information was extremely helpful. Thank you for being a great resource!

  2.   Peter Says:

    Great information! How to handle debts seems to be a kind of art nowadays:)

  3.   Stephaney Says:

    What happens if they fail to provide you with the information requested in the above letter? Thye merely send you a letter stating the name of the original creditor and a payment amount, no verification from the original creditor, nor answer any of your other request? And they keep calling even after sending certified mail above?

  4.   Debt Prison Says:

    You have 30 days to dispute this debt or they can consider it valid. Do you want to dispute it? In other words, do you feel the amount is correct and fair? From the Fair Debt Reporting Collections Act:

    (3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;

    (4) a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector;

    If you want to dispute the debt, send another letter now. First, make sure you keep a copy of the first letter along with the receipt for certified mail. The second letter should closely mirror the first one, but you need to add a couple of things. In the second letter you will state that this debt is disputed, this is your second attempt to have the debt validated and that they have 30 days to respond. Their information was insufficient. Also, if the phone calls do not stop immediately you will hire an attorney pronto and file suit against them for violation of the Fair Debt Collection Practices Act (and you will).

    Their information is not sufficient. For example, are you saying that they sent a letter saying that you owe $5,000 to Citibank? And that’s all the information that they provided. If so, repeat the list of information that you want (largely repeat the first letter), they have 30 days to respond. What you need is a break down of the charges they claim you owe. Anyone can just put a dollar amount on a piece of paper. But you need them to explain how they got to this $5,000. They need to be able to explain this to you, a lawyer, or a civil court judge. Send the second letter certified and they have 30 days.

    Now if they come back with a detailed break down of charges you can either pay them or dispute it further, in which case they may or may not take it to civil court. But seriously, if they fail to show a break down of the charges and continue with the phone calls then go talk to a local lawyer immediately and consider suing them. Have the lawyer write them a letter. You are not requesting anything unreasonable. You are attempting to handle this in an appropriate and legal fashion. But you have no intention of paying a dollar that you don’t legally owe.

    Hope this helps!!!

  5.   melanie Says:

    Collection agency threatened me with civil court. Long story short after hired lawyer they decided to cancel and not persue action. How do I get them to remove the negative blemish off my credit report now

  6.   Debt Prison Says:

    Hey Melanie,

    I’m not entirely sure about this one. You should start by going to the websites of equifax, transunion, and Experian to see which (or all) credit reporting agencies are showing the blemish. Once you’ve figured that out you need to file a dispute. That’s how I would begin this process. For example go to the Equifax online dispute page.

    Good luck!!!

  7.   Nicole Garcia Says:

    My creditor is Capital One, It says The Fair debt Collection Practices Act doesn’t apply to this creditor. Does this mean I should not send the collection agency that bought this debt from Capital One a request for validation letter because it doesn’t apply to them? I’m not trying to sound stupid, this can all be a bit jumbled when you feel so helpless.

  8.   Debt Prison Says:

    Hey Nicole,

    The Fair Debt Collections Practices Act doesn’t apply to Capital One but does apply to the collection agency. So you can, and should, ask them to validate.

  9.   Nicole Garcia Says:

    United Recovery Systems, a collection agency called me Re: a Capital One account. The person I spoke to on the phone told me that our conversation obviously wasn’t going anywhere and that she would advise Capital One to take Legal Action against me and she then hung up on me. I was the one who returned her call, she didn’t identify who she was with in her message. The phone I called her from was @ my Parents house the number is a restricted number. The following day Another person from that agency called and asked for me when she was told I don’t live there her response was “Really this is the number she called from yesterday” and then proceeded to ask a bunch of questions re: what kind of phone# that was cell, home, business. Can these creditors do this? Do I have just cause to file a complaint? If anyone else has had similar problems with United Recovery Systems please let me know. I found on the FTC website that they lost a case in 2002 of 240,000 for harassment.

  10.   Debt Prison Says:

    Hey Nicole,

    Now bear in mind that these collectors lie about nearly everything they tell you. And they try and intimidate people into paying - that’s how they make their money. I wouldn’t think you have just cause to file a complaint yet. But you could and should consider getting a recording device for the phone if it’s legal in your state. I’d send the validation letter (if you haven’t already) and include the part where I tell them that communication with me must be only through the mail.

    You need to read the Fair Debt Collection Practices Act.

    If you send them a letter, send it registered, and keep a copy of letter and receipt from postal of where they signed for it. So they’re using a restricted number to call you from. The only way you could prove it was them would be to record the conversation. And if you’ve already instructed them to only contact you by mail - then you could file suit for harrassment. That is if you can legally record conversations in your state using a device. They’re not even supposed to mention legal action, according to the FDCPA, even that is considered a violation of Federal Law.

  11.   FYI Says:

    Why does everyone believe that the COLLECTOR has 30 days to respond? Exactly where is this coming from? The FDCPA states that upon 5 days of the collectors first communication with a consumer, a “validation notice” must be sent. This is nothing more than a demand notice that explains how much you owe and to whom. It also gives you your “validation right”. Your validation right is your right to request verification of debt. The law actually states that you, THE CONSUMER, have 30 days from the date you received the validation/demand notice, to reply with a request for verification/validation (YES, verification and validation are the same thing) of debt. If the consumer does reply with a request for verification, the FDCPA states that the collector must cease attempts at collecting the debt until such time that verification of debt can be obtained from the creditor and mailed to the consumer. The FDCPA DOES NOT put forth a time limit on the debt collector. It DOES however put a time limit (30 days) on the amount of time a consumer can request verification. The collector is not under any time limit to provide verification, and so long as they are not communicating with you or anyone else, they can sit on the account and report to the credit bureaus as “disputed by the consumer”, for as long as they wish without a law being broken.

    Also, verification/validation of debt, as described under the FDCPA, is nothing more than the collector contacting the creditor, by any means, any verifying the amount owed + the consumer info matches the creditors records. Once the creditor verifies it matches, the collector can simply send you a letter stating they confirmed the account information (name, address, personal info etc.) has been verified as correct with the original creditor. The collector is NOT required under the FDCPA or even FCRA to send anything else including contracts, itemized bills, copy of collection licenses etc.

    Also, the FCRA/FACT ACT does not give the consumer anything more than verification/validation does. Per the FCRA/FACT ACT, upon receipt of a dispute under the FCRA/FACTA, the collector has 30 days to simply verify the information reporting is accurate by simply checking that it is reporting as the collector and original creditor records show. They will then send a letter advising it is reporting accurately. Nothing else is required unless you are claiming the account was established fraudulently, which is a different story entirely.

    People should better research the laws on their own before sending out these pre-written form letters. I used to work for a collection agency and the only thing these validation form letters accomplish is a red flag on your account. The collectors will no longer offer you settlements and once verification is provided, they may also sue you if the creditor allows or if the collector owns the account. At a minimum they will be less willing to work with you.

    You can accomplish the same thing by writing a one paragraph dispute stating so and requesting verification of debt. It accomplishes the same thing and does not make you look uneducated with the FDCPA/FCRA.

  12.   Tanya Says:

    The date the a collection agency has to validate a debt is contingent upon whether or not you are actually disputing your debt with the Credit Bureaus. True there is no 30 day window outlined in the FDCPA; however, 30 days is more that sufficient time for a collection agency to validate your debt IF they truly have proof that you owe the dent. Ex. a collection account appears on your credit report. You dispute the account with the credit bureaus. Per the FCRA, within five days of receipt of your dispute, the CRA must contact the collection agency to let them know that the account is in dispute and that they must verify the information that they provided. Remember the CRA’s only have 30 days to investigate your dispute and get the results of the investigation back to you. If the collection agency does not respond in time, when you receive the results of your investigation, the account should be deleted from your credit report. If you have sent a dispute letter to a collection agency and they have not responded, but the credit bureaus say that the account has been verified, then the collection agency is in violation of the FDCPA because they have continued to collect or report derogatory information without validating or verifying that the information is accurate. Additionally, you should write a letter to the Credit bureau asking them to provide the form of verification that they used and the name and telephone number of the person at the Collection agency that verified the account. (After this request, I have seen more than 90% of items deleted from credit reports.)

    (2) Also, MOST IMPORTANT:If you have not or never have received any initial correspondence from the Collection Agency then you are still able to request a Debt Validation and they must respond!!! Your 30 day window that FYI talks of which the FDCPA give consumers to request a debt validation only makes a difference in whether or not the derogatory account has made it on your credit report. More than likely if it has been past 30 days since you have received correspondence from a collection agency, the collection agency and the account will be listed on your credit report. If you reply within the 30 days, then the collection agency and the account SHOULD NOT be on your credit report, but whenever you are contact by a collection agency or receive a collection notice you should always pull a copy of your credit reports to see.

  13.   Holly Says:

    What if the collection agency turn it over to an attorney? Can you still use the validation letter? Also original debt was a little over 6,000. They are claiming 15,900. No, they haven’t sued me yet. How can they claim this amount?

  14.   Debt Prison Says:

    Hey Holly,

    If you want to dispute the debt, and it sounds like you do, I would send a validation like the one above but I would drop the ‘i will file suit’ lingo.. You need to know exactly to whom this debt was originally owed, the amount they claim you owe, and paperwork showing a breakdown of how they came to this amount. Often these companies are betting on you settling the debt so they artificially slap bogus charges on top of the original debt to increase the dollar amount they receive once it’s settled.

    For example let’s say you’ll settle for 30%. Well they’d much rather get 30% of $15,000 than $10,000. I wouldn’t pay a dime till they explained where this large amount came from and if they want to go to court then I’d go there. But you’ll need a statement showing this was originally a $6,000 debt and the collectors refused to disclose how they came to the $15,000. But for the short answer….I would treat the lawyer just like a collection agency. I expect him/her to provide me with an explanation of what they claim I owe. This is reasonable on your part and if you were to hire a lawyer that’s exactly what they would tell this ‘law firm’…

  15.   Brenda Says:

    What happens if you have already settled the debt with the collection agency? Example: Original debt was 1728.00. I paid 2408.00 to the collection agency. Bank of America is showing they wrote off 3, 728.00. The calculations are completely incorrect and different balances are displayed on all three credit bureaus. Can I still request a debt validation on the monies I paid and settled on?

  16.   Debt Prison Says:

    I doubt it. Probably wouldn’t do you any good Brenda. I think you should pursue this by contacting the credit bureaus. You can dispute anything on your credit report you wish. So I would contact them and handle it that way…

    Good Luck!!

    Barry

  17.   Janie Says:

    I have been served with papers from JP officer from a past due credit card balance (collection agency) for an amoutn of $1060.00, I have ten days to respond to the JP office; what do I need to do?

  18.   Debt Prison Says:

    You need to contact them ( call on phone) and discuss the matter. Do you owe the debt? If so then discuss how you can repay it with the JP office. If you do not owe the debt then explain to them why. If you are a senior citizen on limited income then you may not be required to repay the debt… according to federal law

  19.   Janie Says:

    I was served with some papers for a lawsuit from a credit card company; well it is now with a collection agency. I have ten days to give an answer to the JP office who delivered my summons. Do I call the JP office or the creditor itself to try to work out a payment plan? The amount of debt that they state is $1060?

  20.   Debt Prison Says:

    Hey Janie,

    You need to talk to the JP first and go from there..

  21.   Cosigner Says:

    Hi Debt Prison,

    I apologize in advance…this is a lengthy question. I just want to provide as much info as I can. I have been documenting all my communications to be prepared as a friend told me to do this.

    I cosigned a loan for an ex-boyfriend on 11/26/2002. (Yes – I have painfully learned my lesson to never cosign again!) I was 20 years old at the time, attending college, and very naïve and unaware of what the consequences of my contract obligation would be. The ex was also pretty oblivious when we did this. We were stupid college kids. I signed it because my ex-BF promised he would make his payments on time. The loan was also quite upside down at the time but I did not realize this until after the fact years later when there was a problem…I signed away just trusting the ex would pay the payments and did not think twice. It is an 84 month loan for a used 1999 Jeep Grand Cherokee. He traded in two lease cars for this loan. The amount financed on this date was 27.7k and 37.2 for the total sale price.

    Anyway, of course, he started not making payments in 2004 and 2005 and not telling me this. I found out when the bank sent me a letter that payments were 60 days late. At the time we lived together and I was notified. I paid these immediately after being notified and scolded him not to do this again as it was leaving negative marks on my credit report. He was paying for a few years until recently the credit union actually called me in May 2008 asking for March and April’s payments. At this time, I am out of college and working but living paycheck to paycheck as many Americans now are. I can only afford to pay for my “own” financial obligations and cannot pay on his car anymore. (I only did this 3 times or so the payment was so high and I have been eternally broke since college paying my own way through).

    We have been broken up now for 4 or 5 years now and have not lived together since. I did call him and ask why he had not paid for March or April and not told me. He told me that he gave the keys to the car to the bank in late April and intended not to pay anymore. I called the bank to verify this and they told me that they had not received the vehicle. At first I tried to negotiate a settlement but they said they could not do a settlement without the car because they need to sell the car then have it go to the recovery department. I told the bank they could repossess the car (which I didn’t know they needed my permission to just say so! I found this out by fluke). I did not know much of his whereabouts just his mailing address that they already had and his cell phone number. I called the bank a week later and it had been repossessed. I gave her my address so she could send me the letter of notice to sell the repo. It went to his address but not mine so I called to clarify that we had not lived together for 5 years and to mail any future correspondence to my current address.

    A week letter I receive a letter with new amount owed after selling the repo. As of May 2008 the remaining balance was 15.7k and they say the sale of the vehicle resulted in proceeds totaling $2k for a remaining deficient balance of $9441.86. My credit report is showing this as a charge-off as bad debt in May 2008. Still being unable to pay I let the bank know that I could not pay it. By luck, the ex called to let me know that he received a summons to go to court about this and that my name was also on the letter and that I should go too. I asked him to send me a copy of the letter so I could have more detail but he never did. Therefore, frightened that I would miss a court date I called the bank to ask them to send me the info.

    I was pretty upset because what if the ex never called me and assumed I also received the letter? They were not keeping me in the loop and finding out from the ex is not the most reliable info. They would have thought I did not show up to court on purpose when in fact I never knew I needed to. When I called, at this point, they said it was now with a collection agency and I needed to call them. I called the agency and it was like pulling teeth to figure out whether I needed to show in court or not. I asked them to send a copy of the letter. They admitted they sent the letter only to his address and not mine. I gave them my info. I received the notification that they are representing the credit union to collect the debt from me and that I can dispute the amount in 30 days.

    The letter was dated Oct 29, 2008 so I still have time to respond if need be. But I don’t think I need to dispute the debt it is real. Should I sent a response letter that I have received their communication but cannot pay? Or is this detrimental and maybe I should just not respond? Guess I just need to wait and see if I really do need to go to court? They told me that I was not being summoned at all just him and my name was just on the letter he received since I am the cosigner. Turns out he never showed up in court either. Not sure what his plans are. I don’t know what I can really do here. Do I just sit and wait to be summoned? They said they will try to collect from him first but this whole situation is just stressing me out. I don’t want to have to file bankruptcy over this or go to court for that matter.

    Thoughts? Comments? Thanks for even taking the time to read this. Any words of wisdom are truly, truly appreciated.

  22.   Debt Prison Says:

    Wow Cosigner,

    I had to break your comment up into sections to more easily read it. So let’s see if I’ve got it. Old debt on a jeep, repo, left over debt from sale of jeep and previous balance on the loan…
    You are cosigner.

    As a cosigner you are obligated to see that this debt is satisfied or your credit report will suffer. Thats why we have co-signers… to help others ruin our credit…. Just kidding…

    In this case your credit is on the line. You’ve been doing an excellent job of trying to stay in the loop. You should. I would go to court as though my ex bf didn’t exist. I would talk to the judge about the circumstances… the one’s that you’ve briefed me on above.. Then try and cooperate with the court. But place as much pressure on ex bf to satisfy the debt as possible. In fact the court should place the blame on the ex and try and work with him mostly… let’s hope.. however, you are responsible for this debt.. as much as him

    The court will understand that you are in the middle of this situation without having caused it… so they’ll likely look kindly on you… the problem is your credit report. I honestly don’t know how this will play out on your credit file. Perhaps you will come back and let me know later on (thanks in advance!!) But to get to my overall point.. go to court and participate as much as required. Remember it’s your credit on the line…

    Also, I think you should read the following conversation.

    Good Luck!!

  23.   Cosigner Says:

    Thanks for your help and kind words. Actually, yes as soon as I know the status of the situation I will come back on and let you know so everyone can learn from my mistakes and see what the outcome was. I am guessing a couple months or so things should start to unfold. I really hope so because I am done with it! Thanks again!

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