**Disclaimer – Debtprison.net does not administer legal or financial advice. The contents of this website are my opinions on collection agencies and how to deal with them. Nothing on this website should be interpreted as legal advice or council. No opinions on this website should be used to replace the advice of your financial advisor or your legal council.
A Debt Prison reader contacted me two months ago in regards to the desperate financial crisis she was facing in the UAE with outstanding debt. She began calling her creditors daily to convince them that negotiation was in their best interest as well as hers. With persistence and daily phone calls she convinced the creditors that they must agree to a workable payment plan. For Iara, the key to success against the UAE collectors was to keep the lines of communication open and contact them daily until a favorable solution is gained. The same can often be said about collectors here in the U.S..
Without the valuable real-life experiences of my readers this blog would not serve as a reliable source of information for debtors. My thanks to each and every one who has taken the time to share their experiences with collection agencies! Here’s the comment Iara posted about winning against her debtors in the UAE.
Dear Barry,
You asked me to come back to you, so I came back to tell you what happened to me after that disastrous affairs with credit cards in UAE. I mentioned to you how helpless I felt, and I wanted to run for my life and go back to Philippines, my home country. Well, the end was quite the opposite. “FIGHT OR FLIGHT”, I’ve chosen to fight. I am not a criminal to run away.
I started my personal struggle by reading your articles, and it really inspired me, and it taught me the things I need to know: the lies & intimidation of the collections department and how to deal with it. It hasn’t been an easy journey. I decided to tackle my Royal Bank of Scotland credit card first because it was smaller & easier to kill (only AED 6600). I spent almost two months calling them every single day. I’ve gotten to know all the people working there in Collections Department, from the several agents to the Team Leader and then finally the overall Manager.
I was turned down many times or was being referred to various, different people. They kept on telling me that someone will call me back, but nobody ever did. But I never gave up, I called the customer service and I asked for their help. I told them how unhelpful the agents of Collection Department were and if they could just give me the Manager’s number and name. Surprisingly, I got the information, and I talked to the Manager and recounted to him that I’m willing to pay but nobody’s helping me. I told him that I am planning to leave the country for good, and if nobody will arrange my account, I will just leave without paying it. After 30 minutes somebody called me back, they told me to pay the AED 1640.00 and for the succeeding 5 months, I will pay only AED 1000, INTEREST FROZEN (CREDIT CARD SETTLEMENT).
My other credit card started calling me, but I followed your advice. I didn’t talk to them, they would just make me depressed, and there was nothing I could do, having no money to pay the AED 5000 they wanted. So I just dropped AED 200 or AED 500 monthly to that said bank, and I was continuously charged the OVER LIMIT FEE & LATE PAYMENT FEE & ALL THE INTEREST (which is shockingly more than AED 850 per month)!!!!!!!!!!!!!
Weeks crept on. Then few days ago, I received an email from FGB offering me an Easy Payment Plan that has no other fees but only the 1% per month (so that’s only 12% per annum), and payable for 36 months . . . I was really happy when I received it. Imagine, I am charged more than AED 800 per month for the penalties and interest alone, but with this plan, I am actually paying only AED 238 interest per month with my outstanding divided to 36 months.
I signed the offer, and now I cannot imagine the relief I feel for having a debt-free life. ALMOST.
I hope that my story will serve as an inspiration to those desperate souls out there.
6 months ago, I thought about ending my life because of debt.
Now, I am sooo good. I lost a lot of money, but I earned an experience and I learned a lesson.
Grateful,
iara

Hi Barry,
I received iara’s response on my email…
Kindly delete my email on public.
thanks
Hi bary,
iara can email me at *********@gmail.com
looking forward..
thanks
jude
Hey Jude,
You can post your info, but once Iara comments that she has received it, I will remove it promptly. Best, Barry
Hi Bary,
I have same situation as iara… I have RBS loan as well, and I haven’t paid my monthly installment of 1500dhs since July due to financial problem. Now they’re calling me to pay but I told them that I want a reconstruction for my loan because I cannot afford anymore. They are not quite helpful about it and demanded me to pay or else a police case will be filed against me. The same as RAK bank they always treatened me in SMS about filing a police case. So what I did is I shut off my phone so I won’ be bothered and can concentrate on my work and think.
I hope iara can keep in touch with me and can enlightened me about this kind of stuff. I think the admin here won’t allow if I published my contact here. So I hope the admin can contact iara if it’s possible we can communicate in our emails about this matter. Thank you.
The banks that I’m in debt with:
RBS – Loan
Citibank – Loan
Barclays – credit card
RAK Bank – credit Crad
NDB – credit Card
Mashreque – Car loan
To be honest I cannot afford anymore to pay them all… my income is not enough due to salary cut. If they will insist to file a case then where is the analogy there? the more I cannot pay if i’m in jail… and no family will pay for that whole amount. If they want me to serve in jail just to take out all my debt then i think that’s more reasonable enough..
Confused really…
Thanks for all your inputs guys.
Jude
hi geraldine,
I sent you an email.
Dont worry, it wont help you.
iara
(comment edited by Admin)
hi again, Barry,
me again… i would just want to ask if it is possible for Ms. Iara to publish the numbers of the managers whom she has spoken with, or her own number cuz as of this moment I have just fought with the RBS Collections dept, and it was really depressing. I was not able to get his name but he told me that he was the manager. (maybe manager of the collections)
Ms. iara, please email me thru *******rio@yahoo.com or sms me or call me at ********. I would really want to speak to you cuz i am very inspired by your story and would really want to end up all my debts in soonest possible time.
Thanks again, Barry…
regards,
Geraldine
hi, Barry,
thanks for featuring stories like iara’s, i am also a filipina with neck-deep debt here in Dubai, and this situation is nearly killing me, I am having nervous breakdown lately, sleepless nights and my work is kinda affected by these bank calls trying to humiliate me in front of my manager and my officemates.
i can say that i am just in the beginning of the battle, still afraid of being sent to jail, and receiving lots of threats for not being able to pay even the minimum for all my credit cards…. i have just set to myself a repayment plan to erase all my debts, but it might take a longer time. once i get out of this i will get back to you and share my story.
this one is inspiring, iara… you’re right, there is nothing to be afraid of… many thanks!
hugs,
Geraldine